Here’s a clean, professional Refund Policy for ResQScan you can use on your website or app:
Refund Policy – ResQScan
At ResQscan, customer satisfaction is our top priority. We strive to ensure that every ResQScan product meets the highest quality standards.
1. Eligibility for Refunds
Refunds are applicable only under the following conditions:
- Product received is damaged
- Product is defective
- Incorrect item has been delivered
2. Non-Refundable Items
- QR codes that are activated or registered are non-refundable, as they are uniquely linked to individual users and cannot be reassigned.
3. Refund Request Process
To initiate a refund:
- Raise a request within 7 days of delivery
- Send an email to kandakatlasrikanth8@gmail.com
- Include proof of the issue (images/videos and order details)
4. Approval & Processing
- Once approved, refunds will be processed within 7–10 business days
- The amount will be credited back to the original payment method
5. Replacement Policy
- Wherever possible, we will offer a replacement instead of a refund to resolve the issue quickly.