Shipping Policy – ResQScan
At ResQscan , we are committed to delivering your ResQScan products safely and on time.
1. Order Processing
- All orders are processed within 1–2 business days
- Orders are not processed or shipped on Sundays or public holidays
- Once your order is confirmed, you will receive an order confirmation message/email
2. Shipping Time
- Standard delivery time is 3–7 business days depending on your location
- Delivery timelines may vary due to remote locations or unforeseen delays
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout
- Occasionally, we may offer free shipping promotions
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID/link via SMS or email
- You can track your shipment in real-time
5. Delivery Issues
- If your order is delayed, lost, or not delivered within the expected time, please contact us at:
kandakatlasrikanth8@gmail.com - We will coordinate with the courier partner to resolve the issue as quickly as possible
6. Incorrect Address
- Customers are responsible for providing the correct shipping address
- We are not liable for delays or losses due to incorrect or incomplete address details
7. Damaged Packages
- If the package appears damaged at the time of delivery:
- Do not accept the package, or
- Record a video/photo as proof and contact us immediately
- We will arrange a replacement or resolution.